Repost Exchange Terms of Use

1These Terms

About us: Hello. We’re Audiu Ltd., our company number is 08604114 and our registered office is at Unit 4a, Tileyard Studios, London, N7 9AH. We operate Repost Exchange, a web platform at https://repostexchange.com/ and mobile app which helps artists to grow their SoundCloud following organically, meet like-minded creators and increase engagement on their tracks via the exchange of credits (‘Repost Exchange’). Repost Exchange is also known as Re-Ex.

These Terms: These terms and conditions set out the terms on which we agree to provide you with access to and use of Repost Exchange (the ‘Terms’). By creating an account on or using Repost Exchange, you’re entering into a legally binding contract with us on the basis of these Terms.

Updates: We may change these Terms sometimes to make updates to our services, for legal or regulatory changes or to prevent abuse or harm. For significant updates, we’ll let you know in advance. For everything else, the changes will take effect as soon as they’re posted on our website. Changes to Repost Exchange itself, its features or credit amounts aren’t changes to these Terms; “Permission” below and “Credits” in section 2 cover those. If you continue to use Repost Exchange after these updates, we’re allowed to assume you agree to the updated Terms. If you don’t agree, you can close your account before the change takes effect.

Permission: You have permission for temporary, non-exclusive use of the Repost Exchange platform. We reserve the right to withdraw or change Repost Exchange at any time without notifying you and without having any legal responsibility towards you.

2Repost Exchange

SoundCloud: Repost Exchange is a community of SoundCloud creators and we rely on SoundCloud’s API to provide our services. You must have a SoundCloud account to access and use Repost Exchange – if you don’t, you can’t use the platform. Repost Exchange is an official SoundCloud partner, but SoundCloud is a separate company. It doesn’t run Repost Exchange and isn’t responsible for it, and SoundCloud’s own terms still apply to your SoundCloud account. We don’t claim any rights in SoundCloud’s intellectual property.

How it works: When you sign up for Repost Exchange, we ask you to provide authenticated access to your SoundCloud account. This enables us to perform a limited number of actions on your behalf on your SoundCloud profile which mirror your activity on the Repost Exchange platform. For example, when you repost a track using Repost Exchange, that track will be reposted to your SoundCloud profile. Don’t worry, we won’t do anything to your SoundCloud profile without your permission - only when you manually repost, follow, comment or like on the Repost Exchange platform will the same happen on your SoundCloud profile.

Credits: The Repost Exchange platform is underpinned by the exchange of credits. There are various ways to earn credits on the platform, including:

• Direct requests: Receiving requests from other members to repost their tracks.
• Repost campaigns: Reposting tracks posted under a Repost Campaign.
• Feedback Reports: Writing feedback on other members’ tracks through Feedback Reports.
• Referrals: A new member signs up using your personal URL. Referrals must be creators and they must be active on SoundCloud.
• Challenges, competitions and rewards: Completing challenges, winning competitions, or receiving rewards and vouchers we offer from time to time.

You can also spend credits within the platform, including by:

• Direct requests: Sending direct requests to other members to repost your tracks. Reposts cost the reposting member’s current rate, which depends mainly on their follower count and is shown before you send the request. Our FAQs explain how rates are set. If they choose not to repost your track or the request expires after 24 hours, the credits will be returned to you.
• Repost Campaigns: Launching a Repost Campaign. Read our FAQs for full details about Campaigns.
• Feedback Reports: Requesting feedback on your track through Feedback Reports.

We can change the ways you can earn or spend credits, or the amount of credits you can earn or spend for each activity, at any time without letting you know in advance. You should read our FAQs for the most up-to-date details on how you can earn and spend credits.

Platform purchases: You can also purchase the following within the Repost Exchange platform using your credit or debit card:

• Managed Campaigns and Sponsored Follow Campaigns: These start once paid (Managed Campaigns also need our approval and a scheduled start) and are non-refundable. Read our FAQs for full details about Campaigns.
• Credit packs: If you buy a credit pack via our website or Google Play store app and change your mind about your purchase within 14 days, you can get a refund, but not if you’ve already started to use the credits. If you buy a credit pack via the Apple App Store app, we’re unable to refund you even if you do change your mind.

What credits are: Credits let you use features of Repost Exchange. They have no cash value, aren’t money, can’t be exchanged for money or anything outside Repost Exchange, and you don’t own them. You must not buy, sell, trade or transfer credits or accounts, or offer credits or engagement for money outside Repost Exchange. Reseller accounts under section 3 may provide paid promotion through their own account.

Correcting credits: We may correct a credit balance that is wrong because of an error, and reverse credits gained by breaking these Terms or linked to a payment that is reversed or charged back.

Credits when an account closes: If you close your account, or we close it because you broke these Terms, any credits left in it are lost.

Repost restrictions: There’s a limit on how many campaign reposts you can make in a rolling period; our FAQs have the details. If you repost a track, it must stay on your SoundCloud profile for 48 hours, otherwise the credits you’ve earned for reposting the track will be returned to the track creator.

FollowScore: It’s important for us to maintain the integrity of Repost Exchange and that means making sure followers are genuine. At our discretion, your account may be processed and reviewed by our FollowScore algorithmic system (or any other system we decide to use). If it finds any inactive or fake accounts, your credit earnings will be reduced by the number of non-legitimate accounts it finds and we may restrict your access to certain features on the platform. Section 8 explains our integrity checks and how to ask for a review.

3Subscriptions

Our plans: We offer a range of different plans, some of which are chargeable (‘Paid Plans’). You can check out our Plans page for specific features and fees for Paid Plans. We may change the features of our plans at any time and for any reason.

Paid Plans: Paid Plans are billed monthly or annually, depending on the plan you choose (each billing period being a ‘Subscription Period’), and will automatically renew at the end of each Subscription Period unless you cancel your Paid Plan. Subscription fees are charged at the start of each Subscription Period, beginning on the day you purchase the Paid Plan. We’ll let you know in advance about any changes to subscription fees and changes will only take effect in the following Subscription Period. By continuing to use Repost Exchange after the subscription fee change takes effect, we’re allowed to assume you’ve accepted the new subscription fee. If you don’t want to pay the new fee, you can cancel before it takes effect.

Upgrades and downgrades: You can upgrade to a Paid Plan or downgrade your account at any time. If you’re upgrading, you’ll be billed a pro rata amount for the period of the upgrade. If you’re downgrading, you’ll be billed for the full Subscription Period in which you’ve opted to downgrade but not afterwards.

Cooling off period: If you buy a Paid Plan via our website and change your mind about your purchase within 14 days, you can get a refund, but not if you’ve already logged in and started to use the plan.

Cancelling Paid Plans: You can cancel your Paid Plan at any time. The cancellation will take effect the day after the last day of the current Subscription Period. If you cancel after the cooling off period, you won’t receive a refund for any subscription fees you’ve already paid.

Reselling / Product Promotion: Accounts identified (at our discretion) as being reseller accounts - those which use Repost Exchange as a tool to provide paid-for promotional services to third parties, to promote paid-for products (such as sample packs, beats or tutorials) or to promote music solely from third party accounts must maintain an active Promoter or Ultimate Paid Plan in order to earn credits through reposting campaigns. Reseller accounts without an active Promoter or Ultimate plan will be restricted from earning credits via reposting campaigns.

4Your obligations

In order to access and use Repost Exchange, you must:

• Be old enough: Be old enough to use SoundCloud according to their Terms of Use. That means being 18 years of age, or, if younger, 16 years of age in the EU and 13 years of age everywhere else.
• Have a SoundCloud account: Have an active SoundCloud account and comply at all times with SoundCloud’s Terms of Use and any other terms which SoundCloud requires you to comply with.
• Keep details safe and confidential: Keep all security credentials safe and not share them with anyone else, including any third-party service, browser extension or AI agent. You’re responsible for everything done through your account. If we think you have failed to keep confidentiality, we may disable any such information, including your passwords and other codes.
• Keep your information updated: Keep your personal and billing information (where applicable) accurate and up to date.
• Use Repost Exchange responsibly: Generally use the platform responsibly and respectfully.

5Your conduct

When using Repost Exchange, you must behave respectfully, lawfully and appropriately and not abuse the platform in any way. In particular, you will not:

• Create multiple accounts: Create more than one account for commercial or illegitimate purposes. You’re also not allowed to create or encourage others to create fake accounts.
• Harm others: Use the platform to abuse, harm, harass or exploit others, collect information about them or distribute spam.
• Infringe IP rights: Do anything that infringes on the intellectual property rights of any other person, including promoting a track you don’t own or aren’t authorised to promote.
• Misrepresent yourself: Use any platform or service to misrepresent yourself or your following on Repost Exchange or SoundCloud. This includes artificially increasing the number of followers you have through the use of (but not limited to): 3rd party services which sell followers; download gates where the incentivised download is not your own material; and Follow for Follow (F4F) sites.
• Commit criminal offences: Do anything that is a criminal offence under the Computer Misuse Act 1990 (for example, by introducing viruses, Trojans and other technologically harmful or damaging material) or otherwise. If you do, we’ll report you to the authorities and provide them with your identity details.
• Interfere with the platform: Interfere with or damage any part of our platform, equipment, network, software or storage arrangements, or break any of the rules in section 6 (Automated access, scraping and reverse engineering) or section 7 (Comments, feedback and generative AI).

If you do any of the above or anything else that we reasonably believe is harmful or abusive, we may suspend or close your account without notice or liability to you, as set out in section 14.

Interactive services: Where we provide use of interactive services, such as feedback, comments, groups and competitions, we’ll give you clear information about the services and will moderate them if we think it’s appropriate. However, we’re not required to moderate any interactive services.

6Automated access, scraping and reverse engineering

What we mean by automation: In these Terms, “Automated Means” means any bot, script, crawler, spider, scraper, macro, auto-clicker, browser extension, userscript, headless or remotely controlled browser, emulator, robotic process automation tool, AI agent or AI-powered browser, or any other software or service that accesses, reads or acts on Repost Exchange other than a person using our website or official apps in the normal way.

People only: Every repost, like, follow, comment, feedback response, campaign action and other action on your account must be taken by you, personally, through our website or official apps. You must not use Automated Means to access Repost Exchange or to take any action on it, and you must not let anyone else do so for you, including any third-party service or AI agent.

No scraping: You must not copy, scrape, harvest, crawl, monitor or extract content or data from Repost Exchange, whether by Automated Means or by hand at scale. This includes member profiles, follower data, tracks, campaigns, charts, rankings, statistics, scores, comments and feedback. You must not use content or data from Repost Exchange to build or add to any database, dataset, directory or competing product, or to train, fine-tune, evaluate or prompt any machine-learning or AI model. Public search engines may index our public pages in line with our robots.txt file.

No reverse engineering or tampering: You must not, and must not try to:

1. decompile, disassemble, decrypt or reverse engineer our website, apps, APIs or software, except where the law allows this despite these Terms;
2. call, replay or access our APIs or network requests except through our website or official apps, including any undocumented or private API;
3. intercept, inspect, alter or forge traffic between your device and us, or modify, patch or repackage our apps;
4. bypass, disable or interfere with any security, rate limit, CAPTCHA, bot-detection, device-integrity or access-control measure, or feed it false information, for example by faking your device, browser or location; or
5. use VPNs, proxies, other devices or new accounts to get around a limit, restriction, suspension or ban.

No tools for others: You must not build, sell, share, advertise or explain how to use any tool or service that does any of the things in this section, or offer Repost Exchange actions, credits or accounts as a service, except as a reseller account under section 3.

How we detect it: To protect members and keep credits fair, we use automated systems that look at how Repost Exchange is accessed and used, including signals from your browser, device and network and the timing and pattern of your actions. Our Privacy Policy and Cookie Policy explain what we collect and why.

What happens if you break these rules: If we reasonably believe you’ve broken this section, we may ask you to complete extra verification, limit features, remove credits, reputation, chart positions or rewards gained through the breach, suspend or close your account and any accounts linked to it, block devices, networks or IP addresses, and take legal action, including asking a court to stop you and recovering our reasonable costs.

Asking permission: If you’d like to use Repost Exchange data or automate something for research, an integration or a partnership, email us at support@repostexchange.com. You may only do so under a written agreement with us.

7Comments, feedback and generative AI

Your own words: Every comment and feedback response you post through Repost Exchange must be written by you, in your own words, about a track you’ve actually listened to. It must be honest, specific to that track and useful to the artist.

What you must not do: You must not:

1. use ChatGPT, Claude, Gemini or any other generative AI tool or text generator to write, draft, expand, rewrite or paraphrase a comment or feedback response, in whole or in part;
2. use paraphrasing, “humaniser” or AI-detector-bypass tools on anything you submit;
3. copy or lightly edit text from your earlier responses, other members’ responses or anywhere else, or use templates;
4. submit feedback without listening to the track, or post comments that aren’t about the track;
5. include abuse, harassment, spam, links or requests for engagement in return; or
6. remove comments you posted through Repost Exchange and earned credits for before the period in section 2 has passed.

How we check feedback: We use automated checks for copied, repeated or abusive text. These checks can make mistakes. Section 8 explains how to ask for a person to review a decision that affects you.

What happens if you break these rules: If our checks or our team reasonably conclude that you’ve broken this section, we may reject the response without paying credits, reverse credits already paid, lower your rating and reputation, stop you giving feedback or commenting for a period or permanently, and take any other step in section 14.

AI suggestions we show you: Some features give you automatically generated assessments or suggestions, such as tips to improve your feedback. These are generated by AI, may be wrong, and aren’t professional advice.

8How we protect the platform, and asking for a review

Integrity checks: To keep engagement genuine and credits fair, we use automated systems to review accounts and activity. They look at things like follower quality (including our FollowScore system), how and when actions are taken, signals from your browser and device, and the quality and originality of comments and feedback. Our Privacy Policy explains what data we use and why.

What can happen: Based on these checks we may ask you to complete extra verification, such as a CAPTCHA or signing in again, limit how many actions you can take, reduce or reverse credits, restrict features, or suspend your account. We don’t publish the details of how our checks work.

Asking for a review: If you think a restriction or a decision about your account is wrong, email support@repostexchange.com and tell us why. A person will review it.

Reporting content or members: If you see a comment, feedback response, track or member that you think breaks these Terms or the law, report it by emailing support@repostexchange.com. We’ll review reports we receive.

9Content you submit

You own your content: You keep ownership of what you submit to Repost Exchange, including comments, feedback, messages, campaign descriptions and profile information (“Your Content”).

What you let us do with it: You give us a worldwide, non-exclusive, royalty-free licence, which we can transfer and pass to our service providers, to host, store, copy, display, adapt, translate and share Your Content to run, moderate, improve and promote Repost Exchange. That includes showing feedback to the artist who asked for it (and to other members where the campaign is public), posting comments to SoundCloud on your behalf, and processing Your Content with providers, including AI services, to rate and moderate it. This licence continues after you close your account for content already delivered to other members, such as feedback an artist has received.

Your promises: You promise that Your Content is your own work, that you have the right to submit it, and that it doesn’t break these Terms or the law. You must only promote tracks you own or are authorised to promote.

Removing content: We can remove, or decline to show, any of Your Content that we reasonably believe breaks these Terms.

Copyright complaints: If you think something on Repost Exchange infringes your rights, email support@repostexchange.com with details of the work, where it appears on Repost Exchange and how to contact you.

10Data Protection

Your personal information: We use your personal information to run Repost Exchange, process payments, keep the platform secure and fair (including the checks in sections 6 to 8) and, if you’ve agreed, to tell you about similar products we provide. You can unsubscribe from marketing at any time.

Privacy Policy: Check out our Privacy Policy and Cookie Policy for full details on what we collect, why we need it and how we look after it.

11Intellectual property

Intellectual property: All intellectual property rights in the Repost Exchange platform and services, including our software, design, brands, and the databases and data we compile (such as charts, rankings, statistics and scores), are owned by us or our licensors and remain owned by us. You may use Repost Exchange to promote your own music, or your clients’ music where these Terms allow. You may not copy, extract, re-use, republish, sell or make derivative works from any part of Repost Exchange, or use our name or logos, except as these Terms allow or with our written permission.

Text and data mining: We expressly reserve all rights to use Repost Exchange content and data for text and data mining, including to train AI models. We make this reservation for the purposes of Article 4(3) of Directive (EU) 2019/790 and any similar law, and it applies to every page, app and API of Repost Exchange.

12No warranty

Disclaimer: Nothing in these Terms affects your legal rights as a consumer. Apart from those rights and anything we’ve expressly set out in these Terms, we don’t promise that Repost Exchange will always be available or free of errors, or that using it will get you any particular result, such as more followers, plays or chart positions.

Computer configuration: You’re responsible for configuring your own computer and software to access Repost Exchange. We don’t warrant that the way we deliver data to you is compatible with your software or device. Although we do our best to protect our website and app, we’re not responsible for any viruses, bugs or similar issues. We suggest you have your own virus protection software to protect yourself.

13Limitation of liability

What we’re responsible for: If we don’t comply with these Terms, we’re only responsible for loss or damage you suffer that is a foreseeable result of our breaching these Terms or failing to use reasonable care and skill. We’re not responsible for any loss or damage that isn’t foreseeable.

Our liability: We don’t exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, for fraud or fraudulent misrepresentation, and for breach of your legal rights as a consumer.

What we’re not liable for: We’re not liable to you for:

• SoundCloud actions: Any actions taken by SoundCloud that have any impact on you or are outside of our control. That includes if SoundCloud changes its functionality in any way, prevents us from using their API or takes action against you because of your use of Repost Exchange. In such case, we won’t be liable to refund any fees you’ve paid us.
• Availability of Repost Exchange: Any technical faults or downtime which result in Repost Exchange becoming temporarily or permanently unavailable.
• Third party links: Any loss or damage you suffer as a result of clicking third party links on the Repost Exchange platform – we aren’t responsible for nor do we have any control over these.
• Actions of other members: The actions or inactions of other members on the Repost Exchange platform. We don’t guarantee that other members will repost your tracks or engage with you in the way you want.

14Termination

Term: These Terms will continue to apply until terminated by either you or us.

When we can terminate: We may terminate these Terms or suspend your access to Repost Exchange where:

• You breach these Terms, or we reasonably believe you have (see sections 5 to 8),
• You do something we reasonably believe is harmful or abusive to other members or to Repost Exchange,
• You have a Paid Plan and you don’t pay us (either directly or via a chargeback), or
• We’re required to by a court or similar order.

If we terminate because you broke these Terms, did something harmful or abusive, or didn’t pay, we have no liability or responsibility to you and we won’t refund any amounts you’ve already paid.

What we can do instead: Instead of terminating, we may take any of the steps in sections 6 to 8, remove material you’ve put on Repost Exchange or our social media groups, send you a formal warning, take legal action or tell the relevant authorities. We aren’t responsible for costs you incur because we took reasonable steps to deal with a breach.

Where you can terminate: You can terminate these Terms at any time by closing your account. Where you have a Paid Plan, subscription fees for the Subscription Period in which you close your account will be due and payable, as well as any outstanding fees you owe us which will become payable immediately upon termination.

15Other important terms

Transfer: We may transfer our rights and obligations under these terms to another company.

Third parties: These Terms are a contract between you and us. No other person shall have any rights to enforce any of its terms and the Contracts (Rights of Third Parties) Act 1999 is excluded.

Notice for parents: If you allow your child to use Repost Exchange, we advise you to explain the risks as moderation is not always effective. Please contact us if you have a concern about moderation.

Invalid terms: Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Delay: If we don’t immediately insist that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, we can still do so later on.

Feature rules: Some features, such as competitions, challenges, groups and charts, may have their own rules. If those rules conflict with these Terms, the feature rules apply to that feature.

Governing law and jurisdiction: These terms are governed by English law and you can bring legal proceedings in the courts of England and Wales. If you live in Scotland, you can also bring proceedings in Scotland, and if you live in Northern Ireland, in Northern Ireland. If you live in the EU, you also keep the protection of the mandatory laws of the country where you live.

Contacting each other: We may contact you by email at the address on your account or through notifications in Repost Exchange. You can contact us at support@repostexchange.com.

Complaints: If you have any questions or a complaint about the service provided by us, please contact support@repostexchange.com to make your complaint.